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4 weeks ago
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4 weeks ago
Hi @Siva_Prasad ,
Please find the link:-
Please go through it.
If my answer helped you, please mark it- solution accepted.
Regards,
Nikhil Bajaj
Regards,
Nikhil Bajaj
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4 weeks ago
Hi @Siva_Prasad
All ServiceNow Documentation is available on Product Documentation | ServiceNow website and ServiceNow keeps it updated for the product and versions.
I am sharing the link of MIM process which comes out of box, in absence of context or your requirement.
MIM Process - Major Incident Management process
I hope this helps.
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4 weeks ago
Hello @Siva_Prasad ,
Please go through this youtube video : https://www.youtube.com/watch?v=UHO-uNxsZa8
You will get a good idea of incident management process in few mins.😊
If you find my answer helpful, mark it as accepted solution.
Thanks!
Shashank Jain – Software Engineer | Turning issues into insights