Hey there,
As Adam noted - it looks like you're request is being blocked by Qualys.
This may be a result of the account / subscription being used (i.e. licensing, not registering an completely / accepting terms of agreement, etc). Have you historically used this account for making API requests to Qualys before, or is this a new account?
To find the specific error code and reason for the 409 response, you can look into the actual body of the response payload.
You can replicate your API request using a tool called Postman, to see the response returned with the actual Qualys error code behind the 409 response.
Or, you can check out the XML payload that ServiceNow received from Qualys to see what error code is in there, this can be found in the Data Source record (XML attachment). You can check out the Qualys Knowledgebase record here to start with.
Reference Data Source for Qualys:
Postman Example of Qualys 409 for Code 2003 -> Account not Registered Properly:
Hey there,
As Adam noted - it looks like you're request is being blocked by Qualys.
This may be a result of the account / subscription being used (i.e. licensing, not registering an completely / accepting terms of agreement, etc). Have you historically used this account for making API requests to Qualys before, or is this a new account?
To find the specific error code and reason for the 409 response, you can look into the actual body of the response payload.
You can replicate your API request using a tool called Postman, to see the response returned with the actual Qualys error code behind the 409 response.
Or, you can check out the XML payload that ServiceNow received from Qualys to see what error code is in there, this can be found in the Data Source record (XML attachment). You can check out the Qualys Knowledgebase record here to start with.
Reference Data Source for Qualys:
Postman Example of Qualys 409 for Code 2003 -> Account not Registered Properly:
