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Hello,I would like help in designing classification and assignment rules for VRM with the best practices based on what ServiceNow recommends and is scalable. Essentially, ensure that the VRM process can scale to additional or modified PSG, Primary Su...
Hi,I need guidance on how best to set up end-to-end business rules (classification and assignment) for VITs using dynamic CI groups. The rules would be targeting managed workstations with Rapid 7 installed on them. Thanks,Suzanne
Hey everyone, We have vulnerability response setup with multiple integrations. After setting up our most recent integrations "Tenable" and "Microsoft TVM" I am seeing a job that is running for days. The job name is "Process Vulnerability Solution Met...
We are trying to understand the Prisma Cloud Compute Registry Integration OOTB job with Vulnerability Response Integration with Palo Alto Networks Prisma Cloud Compute application. Wanted to understand the below questions:1) Is there any prerequisite...
When members of a particular group like custodian logins to the service now than they should see the form view of Compliance and policy form directly without going through the filter navigator and search for the name. Pls let me know the resolutions ...
We are not able move the CVIT's to deferred state using Bulk Edit Option, is there any other workaround to move bulk CVIT's to deferred state
Hello,we have an issue with long running scheduled job during business hours, so we would like to use WatchDog for monitoring transactions. In case there is an active transaction for that speficic job, it should send us a notification, so we can kill...
Some of our CIs are matching on our lookup rules, but we want to exclude a certain OS. My first thought is to add a condition on the lookup rule it is matching on, to exclude that OS. However, it just matched on the next rule. So from this I assume t...
Hi Community,Can someone explain me how the table - Related Services - sn_vul_m2m_ci_services - is populated, or point me to an article that explains it?It seems that the data in this table is populated randomly (i suppose it is not :-))Thank youMarc...
Hello Community,I’ve received a customer requirement to implement a 24-hour SLA timer for response and reporting purposes. The SLA should start when an analyst begins working on a specific security incident by creating a Response task and either assi...
Hello ServiceNow community, I am trying to auto populate Business Impact field in Security incident response form, based on the Configuration items(CI)s field and its Tier value tied to CI. Is there a way I can turn off rules or script which auto tri...
Hi everyone, Is there any way to capture a Remediation Task rule when we create a new one, or update or delete an existing one? I had my update set on when I created it, but it was not captured. What is the standard practice to move the Remediation T...
We recently installed the Security Common Workspace to upgrade the IT Remediation Workspace, Vulnerability Manager WS, etc. However, now when trying to open files in a simple list, such as Discovered Items, it launches a workspace. We would like to...
In ServiceNow playbook, is it possible to pass the trigger record sys_id from an activity to the data definition's flow variable's advanced reference qualifier for a questionnaire activity? javascript:(function() { var ids = []; var gr = new Gl...
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