Remediation Target on some VIT not getting populated
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04-15-2024 08:07 AM
We are on Vulnerability Response Vulnerability Response 21.1.2.
What we are seeing is that some VITs although they meet the remediation target rule condition(s) they are not getting remediation target dates populated on the VIT. The remediation target condition being used is the Risk Rating.
There appears to be not commonality to the VITs,
Any feedback would be helpful.
Thanks
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05-18-2024 05:36 AM
Hello @Ronald Merlino ,
I hope this below document helps you
Shravan
Please mark this as helpful and correct answer, if this helps you
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05-20-2024 06:56 AM
- You could attempt to reapply your remediation target rules. If the option to reapply is not available you could update each rule with a minor change then revert the change to force a reapply.
- You could also look at the scheduled job, Evaluate remediation targets, to verify any customizations or manually run the job.
Reference: https://docs.servicenow.com/csh?topicname=time-to-remediate-rules.html&version=latest
