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What happens to Vulnerable Items without detection

We have recently upgraded from 'Tenable-built' VR integration to the 'ServiceNow-built' Vulnerability Response Integration with Tenable. The latter (ServiceNow-built app) is now using detections but the former (Tenable-built app) is not using it. My ...

Configurable options for Major security incident management

Hi there,   I'm currently evaluating MSI and have the following questions:   1.  Is it possible to add custom states to Major Security Incident Task [sn_msi_task]?  I've tried adding a new state; however, it seems like the Tasks board in MSI workspac...

JennyHu by Tera Guru
  • 894 Views
  • 1 replies
  • 0 helpfuls

Resolved! Vancouver upgrade --- set assigned to/assignment group

When a user has a security incident response task, and they update the assigned to/assignment group fields, the form saves but the assigned to and assignment group field are blank and the red mandatory asterisk is visible on the screen. However, the ...

Resolved! Question about Identity Access Management in NOW

One of our business partners is looking for a particular ServiceNow use case: I’m looking to assess the need/interest level of existing ServiceNow customers in ongoing Identity access certification automation. Backdrop: Once workflows are provisioned...

Andy Bailer by ServiceNow Employee
  • 9690 Views
  • 4 replies
  • 3 helpfuls

Resolved! Tenable.sc Open Vulnerabilities Integration

Has anyone had the issue of the Tenable.sc Open Vulnerabilities Integration not loading open vulnerabilities? I've integrated to our Tenable dev instance and all the other jobs have loaded. For testing purposes, I enabled the fixed vulnerability job ...

Resolved! Reopening of Closed VIs by the VR System

Hello, a client has several VIs that have been reopened by the VR System after being Closed so I'd just like to ask about the following scenario that occurred: VI is Deferred by a userVI is Closed (Substate is Fixed) by VR SystemDetection Last Found ...

Patrik Z by Giga Guru
  • 4571 Views
  • 11 replies
  • 12 helpfuls