Hi All, We have a requirement of ServiceNow Email integration using a service account which has access to 2 shared mailboxes. the requirement is to ingest emails from both the shared mailboxes into servicenow. As a part of this requirement, we have t...
How specifically does Servicenow VR account for vulnerability CVSS risk score changes for the Qualys integration? We have noticed QIDs update CVSS scores at Qualys, but not in ServiceNow. Qualys does not always update its Modified date, when a CVSS s...
As per the release notes for Version 12.2.2 - October 2021 Qualys Host Detection Comprehensive Integration retrieves host and vulnerability data from Qualys. The output of this integration is vulnerable items. This integration imports vulnerabilities...
Hi Team, We are facing the error message as "Failed to connect to Target. Setting connector to unhealthy" in SNOW - Tenable SC Integration. We have tried to generate new API and Secret Keys and checked still we got the same error. Can anyone he...
We are using the Tenable SC solution and have some devices with the Tenable Agent installed that are not syncing back the full source data listed in Tenable on the initial Discovered Item record creation. We confirmed that Tenable is showing us the r...
Hello Experts, Manual closure of Remediation Task or Vulnerable items does trigger approvals? Does this an OOB functionality? When can we prefer manual closure? Thanks in advance for your response.
how we create servicenow vulnerability item and security incident response via rest api ? Thanks in advance for helping hand.
We have just recently started using SecOps, and have run into an issue. When a Security Incident Task (SIT) is created within a Security Incident (SIR), if it is only assigned to the group that does not have any SecOps roles (sn_si.*), then they do n...
I've just started working with the Vulnerability Response Module and still learning the layout and the fields into forms/records like Vulnerable Items and Remediation task. I noticed there are 2 fields available (hidden by default), The Vulnerable So...
I'm researching Subscription Unit counts to implement Agent Client Collector Visibility, and hear that SecOps also uses/consumes Subscription Units. Would like to determine how SecOps works with Subscription Units, and cannot find any info regarding...
In Vulnerability Response Application how to create different Remediation Task for an Vulnerability Items based on the different Application present in the host.
Hi All, Is there a way to integrate Servicenow with Palo Alto's panorama? What we are trying to do is that from servicenow we want to sent some IPs or URLs to Panorama API & it should create security rules so that these IPs or URLs can be blocked on ...
We are looking to refine one of our VR assignment rules to take it a step further and not just assign to an assignment group, but also the assign it to the user contained in the assigned_to field on the CI record. Can anybody help me with the script ...
By Default, the short description of Remediation task is same as Remediation Effort. Is there a possibility to change it to <Qualys ID/Vulnerabiity >: Short Description of RE - <Assignment group Name> Best Regards Viswa
I need to set up an email remainder for 5 groups for their respective Open cases. Any suggestions how to achieve this? Email remainder should have (May be in ONE Email) List of all the Open Cases at the 90 day mark List of all the open c...
