Hi all,I know that we need to get the definitive answer for this question from the SN rep as with all licensing issues. But does anyone have any personal experience as to whether users need to pay for the ability to approve just vulnerability excepti...
Hello and happy Holidays coming! I am wondering if there are any Qualys users of SecOps out there that might have supplemented the integrations with something that brings over more Asset-related details, including metadata, from the AssetView and/or...
Hi, I am having trouble fetching the complete list of Vulnerable Items under a remediation task (aka vulnerability group)?Any help would be appreciatedThanks
We have recently upgraded from 'Tenable-built' VR integration to the 'ServiceNow-built' Vulnerability Response Integration with Tenable. The latter (ServiceNow-built app) is now using detections but the former (Tenable-built app) is not using it. My ...
Hi all, I am implementing ServiceNow VR and SIR, and in order to submit a vulnerability scan request from SIR I need to have one of my vulnerability scanners set as default. I go to Vulnerability Response > scanners, and I try to set the default valu...
Facing error while getting Machine ID in the Microsoft Defender integration with ServiceNow during the capability execution. The integration is made successfully between MS Defender and ServiceNow. But executing the Capabilities like "Get Host Detail...
Hi there, I'm currently evaluating MSI and have the following questions: 1. Is it possible to add custom states to Major Security Incident Task [sn_msi_task]? I've tried adding a new state; however, it seems like the Tasks board in MSI workspac...
When a user has a security incident response task, and they update the assigned to/assignment group fields, the form saves but the assigned to and assignment group field are blank and the red mandatory asterisk is visible on the screen. However, the ...
User has sn_vul.read_all role. When the user accesses the sn_vul_vulnerable_item table, all vulnerabilities can be viewed (including those assigned to others). The requirement is to display only those vulnerable items that are assigned to users or gr...
Hi, I was configuring the servicenow integration with zscaler using ootb store app. I was able to successfully setup the integration. The query i have is that I don't see anyway to track who requested the url blocking or removal. No fields on zscal...
Hey everybody.We are investigating the best way to allow a user with the Remediation Owner role to be able to create a custom Remediation Task without just opening everything up and giving everybody the write_all role. Based on the ACLs and UI Butto...
Hi All,I created a new response task status called "Not Applicable" that has to take in consideration when closing the related security incident.Actually, You can close a security incident only when all response tasks are completed but i want to clo...
Hello everyone,I have a requirement , to change the workflow of Vulnerable Item State Approval , when 1st approval is rejected , move to the next one and when approved just mark it as approved. I have inserted the logic and the scripts to populate th...
I have done many Vulnerability Response implementations for clients and majority of them do not use the Application Vulnerability Response module. I have attempted to "hide" this module within the Application Navigator by setting the Application Menu...
One of our business partners is looking for a particular ServiceNow use case: I’m looking to assess the need/interest level of existing ServiceNow customers in ongoing Identity access certification automation. Backdrop: Once workflows are provisioned...
