Find your people. Pick a challenge. Ship something real. The CreatorCon Hackathon is coming to the Community Pavilion for one epic night. Every skill level, every role welcome. Join us on May 5th and learn more here.

SIR: Prevent Incident Closure Without Completed Assessments (OOB or Custom?)

ShivamM84489555
Tera Contributor

Is there any OOB feature in ServiceNow SecOps SIR that prevents closing a security incident unless assessments are completed? Or do we need to customize this with a business rule/workflow?

1 REPLY 1

andy_ojha
ServiceNow Employee

Hey there,

 

You can achieve this with configuration today, as part of the Security Incident Response > Administration > Post Incident Review - Assessment Configuration.

 

There you can set the triggers for when an Assessment should either be mandatory (e.g. Priority = Critical), or optional.

 

Reference: