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3 weeks ago
Hi All,
I am facing issues with adding work notes as default list view column in classic view. I do reset to default columns still i can't see work notes in list view. Please help me on this.
Thank You.
Solved! Go to Solution.
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3 weeks ago
@SambasivaraP I added worknotes in SOW and it showed "This column can't be filtered." in Zurich.
I believe OOB, Journal fields cannot be filtered in workspace.
Please mark the answer correct/helpful accordingly.
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3 weeks ago
I am able to add it for both "sn_vul_vulnerable_item" and "sn_vul_app_vulnerable_item" table. can you detail the steps you are following.
Please mark the answer correct/helpful accordingly.
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3 weeks ago
share your screenshots.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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3 weeks ago
Now i can see work notes in list view after adding both the tables and cleared cache.
sn_vul_vulnerable_item" and "sn_vul_app_vulnerable_item".
But i see another problem with workspace view. I am not getting search option as three dots ... Like how assignment group has.
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3 weeks ago
searching is not available for journal type fields directly
you need to use the Open panel option
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
