Unable to add work notes as default list view column for VITs using list layout configuration

SambasivaraP
Tera Contributor

Hi All,

I am facing issues with adding work notes as default list view column in classic view. I do reset to default columns still i can't see work notes in list view. Please help me on this.

 

Thank You.

1 ACCEPTED SOLUTION

@SambasivaraP I added worknotes in SOW and it showed "This column can't be filtered." in Zurich.

 

I believe OOB, Journal fields cannot be filtered in workspace.


Please mark the answer correct/helpful accordingly.


Raghav
MVP 2023
LinkedIn

View solution in original post

11 REPLIES 11

@Ankur Bawiskar ,

Where to see this open panel option ? I am not getting this option.

SambasivaraP_0-1762342879833.png

 

@SambasivaraP 

I checked this for SOW and incident table and in Yokohama

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@SambasivaraP you can use table filters to search on workspace.

 

For the other option, which versions of instance and workspace are you on?


Raghav
MVP 2023
LinkedIn

@RaghavSh 

In the table filters i can not see work notes selection 

 

SambasivaraP_0-1762343293005.png

 

I am in Yokohama, And Vulnerability Manager Workspace

@SambasivaraP I added worknotes in SOW and it showed "This column can't be filtered." in Zurich.

 

I believe OOB, Journal fields cannot be filtered in workspace.


Please mark the answer correct/helpful accordingly.


Raghav
MVP 2023
LinkedIn