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Unable to add work notes as default list view column for VITs using list layout configuration

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SambasivaraP
Tera Contributor

‎11-05-2025 01:59 AM

Hi All,

I am facing issues with adding work notes as default list view column in classic view. I do reset to default columns still i can't see work notes in list view. Please help me on this.

 

Thank You.

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Raghav Sharma24
Giga Patron
In response to SambasivaraP

‎11-05-2025 04:30 AM

@SambasivaraP I added worknotes in SOW and it showed "This column can't be filtered." in Zurich.

 

I believe OOB, Journal fields cannot be filtered in workspace.


Please mark the answer correct/helpful accordingly.

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Raghav Sharma24
Giga Patron
In response to Raghav Sharma24

‎11-05-2025 10:53 PM

@SambasivaraP is this information helpful?

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Ankur Bawiskar
Tera Patron
In response to SambasivaraP

‎11-05-2025 04:38 AM

@SambasivaraP 

I believe searching is not allowed for journal fields on workspace.

Please raise a case with ServiceNow.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 10x ServiceNow MVP  ||  ✨ ServiceNow Community Leader