Unknown characters not allowing to save like ":$)C32@: 8^@O ?k7.@; H.$)C@NGX AV<<?d."

chandan15
Tera Contributor

Hi,

I have some unknown characters which comes through an integration, but when I am trying to copy or trying to save in other string field, it is not allowing to save it.

Below is the sample of those characters.

Ex.- 

:$)C32@: 8^@O ?k7.@; H.$)C@NGX AV<<?d.

Is there a way I can disable the feature to allow this to save in string field !

 

Thanks

Chandan

3 REPLIES 3

Sagar Pagar
Tera Patron

Hi @chandan15,

 

You need to check is there any validation added for your string field or not. May be check Client scripts or before insert/update business rules.

 

Is it possible to share some screenshots here, so that I'll get some idea about issues/ errors.


If my response helps to solve your issue. Kindly mark it as helpful & correct. It will be helpful for future readers.
Thanks,
Sagar Pagar

The world works with ServiceNow

Hi @chandan15,

 

Have you look into it? Let me know if you stuck and need any help.

 

If my response helps to solve your issue. Kindly mark it as helpful & correct. It will be helpful for future readers.
Thanks,
Sagar Pagar

The world works with ServiceNow

chandan15
Tera Contributor

Hi,

I just changed the code, and passed it through an Object, now it's working.

Earlier I was passing a string value.

 

Thanks,

Chandan