Vulnerability Response - Assignment rules

HelloCAD
Tera Contributor

4 weeks ago

Hello,

 

We have only 1 Assignment rule in place that runs and groups VITs by Assignment group & Vulnerability.

But we see that there are Remediation tasks are created from that Rule & has VITs that are assigned to multiple different groups.

 

What could be the possible reason for this?

 

Thanks.

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Hemanth M1
Giga Sage
Giga Sage

4 weeks ago

HI @HelloCAD ,

 

Have you checked the Remediation task rules?

HemanthM1_1-1759499402301.png

 

ex:

HemanthM1_0-1759499339384.png

 

 

 

Accept and hit Helpful if it helps.

Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025
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