What is Incident Severity Scale?

[Marion Leszczew]

I see it as u_severity_scale Reference but no idea what it is and has no values.

I have other fields for severity, service condition, priority and urgency so I'm confused what Severity Scale was meant for or how it can be used?

[J Siva]

Hi @Marion Leszczew 
Since the name starts with 'u_', I can say that it's a custom field, not an OOB field. 

Regards,
Siva