- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
ā08-09-2020 05:22 PM
Hi Folks,
I need help in this issue, We use local login for our instance and change password. Issue is that certain users unable to change password and the screen says "This might take a few minuites" and it keeps spinning(screenshot 1). After debugging i found that the flow designer for this user has been queued and also the Name field and Origin field are empty for these users (screenshot 2).
Error logs shows : Debug only - cred GR changes before evaluator true.
Looking forward for your help.
Screenshot 1:
Screenshot 2:
Thanks,
Vignesh
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
ā08-17-2020 03:38 PM
Found the issue, we had userID length more than 40 characters, hence the created by was not populating as it had more than 40 char USERID length.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
ā08-11-2020 05:34 PM
Doesn't look like a security incident. Best to contact Now Support HI.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
ā08-17-2020 03:38 PM
Found the issue, we had userID length more than 40 characters, hence the created by was not populating as it had more than 40 char USERID length.