Recently upgraded to Vancouver but the resource tags in the assignment rules for VR are not populating. I am not sure if the condition is still active/working since the only party in the condition that is not populating is the resource tag. I tried to delete and create the condition again but still not populating. Please let me know if this is happening to you as well or if you have a solution for this issue.
Hi @nbojj - I have not seen this issue myself, but I'll try to find out more about this. In the meantime, there is another forum reply from @andy_ojha that discusses the use of Resource Tags and I'm linking it here in case it is helpful in solving your issue.
Hi @nbojj , We are facing the similar issue after Vancouver upgrade, all the resource tags on assignment rules are empty and not able to update them either. Have you found the solution?
Hi Sath I have not been able to find a solution to the issue. I am able to update the resource tags but they are still not visible whenever the page refreshes. Currently, I am just taking screenshots so I can visually see the rules when I want to.
