MFA on my PDI stopped working (invalid code). This worked last week. Now what?

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Dave Hinton
Tera Contributor

‎08-04-2025 04:05 AM

 
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Nikhil Bajaj9
Giga Sage

‎08-04-2025 04:09 AM

Hi @Dave Hinton 

 

Logout from developer site and login again and try to validate MFA again. It is working like that only for me since last 2-3 days.

 

Regards,

Nikhil Bajaj

Please appreciate my efforts, help and support extended to you by clicking on – “Accept as Solution”; button under my answer. It will motivate me to help others as well.
Regards,
Nikhil Bajaj

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎08-04-2025 04:06 AM

Hi @Dave Hinton 

Go to developer.servicenow.com,
then click on the “Start Build” button on the homepage to open your PDI.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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Dave Hinton
Tera Contributor
In response to Dr Atul G- LNG

‎08-04-2025 04:14 AM

Hello Dr,

This is what I was already trying to do.

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Dr Atul G- LNG
Tera Patron
Tera Patron
In response to Dave Hinton

‎08-04-2025 04:15 AM

Did logout and login did not work ( clear cache and try )

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Dave Hinton
Tera Contributor

‎08-04-2025 04:08 AM

dev223921, as a point of reference.

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