We've updated the ServiceNow Community Code of Conduct, adding guidelines around AI usage, professionalism, and content violations. Read more

MFA on my PDI stopped working (invalid code). This worked last week. Now what?

Dave Hinton
Tera Contributor
 
1 ACCEPTED SOLUTION

Nikhil Bajaj9
Tera Sage

Hi @Dave Hinton 

 

Logout from developer site and login again and try to validate MFA again. It is working like that only for me since last 2-3 days.

 

Regards,

Nikhil Bajaj

Please appreciate my efforts, help and support extended to you by clicking on – “Accept as Solution”; button under my answer. It will motivate me to help others as well.
Regards,
Nikhil Bajaj

ServiceNow Rising Star-2025

View solution in original post

8 REPLIES 8

Hi @Dave Hinton 

 

click on this

 

DrAtulGLNG_0-1754305878814.png

 

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************

Nikhil Bajaj9
Tera Sage

Hi @Dave Hinton 

 

Logout from developer site and login again and try to validate MFA again. It is working like that only for me since last 2-3 days.

 

Regards,

Nikhil Bajaj

Please appreciate my efforts, help and support extended to you by clicking on – “Accept as Solution”; button under my answer. It will motivate me to help others as well.
Regards,
Nikhil Bajaj

ServiceNow Rising Star-2025

Thank you Nikhil!

Logging out and back in again made the MFA work.

I was quite surprised, since I started from a fresh login today.. but you were right!

 

Thanks,

Dave Hinton

Hi @Dave Hinton ,

 

Since it is happening for me since last 2-3 days so i was aware- i also tried a lot of things. 🙂

 

Regards,

Nikhil Bajaj

Please appreciate my efforts, help and support extended to you by clicking on – “Accept as Solution”; button under my answer. It will motivate me to help others as well.
Regards,
Nikhil Bajaj

ServiceNow Rising Star-2025