User has CRUD, but cannot delete or add to watch list
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10-21-2024 01:04 PM
Hello,
I user has created a new table, the admin role has the CRUD ACLs available, yet the user is unable to delete a record, or update the watch list. We have insured that the role assigned contains the four ACLs (Create, Read, Update, and Delete). Yet, when I impersonate the user, they can create a record, change a record, but cannot delete, or update the watch list. Any help you can provide as to where to look to see what is possibly blocking this access is most appreciated.
Thank you,
W.
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11-08-2024 11:02 PM
That's strange.
Are the settings for A appropriate?
This is a reference site.
・ACL rule types
https://docs.servicenow.com/bundle/xanadu-platform-security/page/administer/contextual-security/conc...
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11-08-2024 11:46 PM
Hi @W_Carey
Use Access Analyser feature for more understanding what it is restricting
Mark it Helpful and Accept Solution!! If this helps you to understand.