In Servicenow there is this OOTB Script Include named "UserGroup" (api name "global.UserGroup"), which takes as input a UserID and returns the ID's of the groups this user is member of.I have these variables u_utente_da_copiare (Reference to sys_user...
Hello,I am encountering a weird issue with a multiple row variable set in a record producer. The variable tooltip is displayed as a help text with the question mark. It is happening only when impersonating one specific user. It does not happen when i...
I have found a couple of posts on here about calling a named function from an onLoad script in an onChange in a form (example below). It is not working for me and I am wondering if it doesn't work with record producers or if I am missing a setting. I...
In my catalog item i have two fields start date and end date. My requirement is when the user the Start date then the End date should be auto- populated to the date after 5 days and also the selection should avoid the Weekends. Example:- if the start...
Hi All, Here is the scenario, I have a catalog form which was connected to workflow and was working fine. Now I have changed workflow to flow designer and all works fine for me as I have admin access. However, for the non admin users its not working....
Variable Editor field has been added the form. It is visible on the form when I submit a records via record procedure, but not when I submit the records via form (native ui way). Is my assumption correct, the variable editor not showing on the form b...
I am currently support Automation team with submitting records to ServiceNow using UIPath Studio, for this case using Records Procedure which has Multi Row Variable Set. I am unable to find a good reference how to guide them anyone have done this an...
Hello Community, I have variable of type reference which is referencing to pm_project_task table in catalog form view I need to show the number of project task(because without using below attribute I am getting short description of project task defau...
I am developing a catalog and need to have one of the variables remain editable after the approvals are received. It only needs to be editable until the first task is completed. Right now, I am just trying to override setting the read only property...
Hi ServiceNow folks, I'm currently an intern and fresh from a 2 week bootcamp. I'm currently creating a new catalog form and I need help with my tasks. Can someone please help me on how to auto-populate a field in catalog form with data from custom t...
Is there a way to hide (or remove) a catalog item so it can't be accessed or searched in the platform view of the catalog? We only want it to be available on the Service Portal. Thanks
We have recently started to notice that, for a Catalog form which doesn't have any criteria mentioned under "Available For", the search feature in the Self service portal doesn't return results. The form is still available if you browse through the t...
I have these two fields in a form on Service PortalThe u_utente_da_copiare is a Reference field to the sys_user and the u_gruppi_da_copiare is a List Collector connected to the sys_user_group. All i want is getting the groups of the user selected on ...
I recently took over ownership of an ServiceNow Instance, there are very minimum document about the instance, are there any document or guideline on how to run some assessment about the instance and document it? 1) what are the integration to/from th...
All - I am trying to troubleshoot an issue with a MRVS in a catalog Item. The MRVS contains purchase items ... Name Type Question Ordermrvs_cost_center Reference Cost Center 100account_number Reference Account Number 110quantity Single Line Te...
