Catalog Item testing - RITM Printer
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2 hours ago - last edited 2 hours ago
I regularly want to test multiple catalog items quickly without having to manually submit a bunch of forms. I present to you all...<drum roll>... the RITM printer. Enjoy. Note: this script was created using AI.
// ======================================================
// RITM PRINTER
// Sept 1 2026
//
// Purpose:
// Clone a catalog request from an existing RITM using
// CartJS and return the resulting REQ/RITM.
//
// Usage:
// 1. Specify a source RITM.
// 2. Leave fieldList empty to copy ALL variables.
// 3. Populate fieldList to copy ONLY selected variables.
//
// Notes:
// - Assumes one RITM per request.
// - Structured for easy migration into a Script Include.
// ======================================================
var DEBUG = true;
var sourceRitmNumber = 'RITM0XXXXX'; // Update, ex: RITM0123456
/*
* Leave empty to copy ALL variables
*/
var fieldList = [];
/*
* Example CONA Feature field list:
*
* var fieldList = [
* 'v_requestor',
* 'v_director',
* 'v_cost_center',
* 'v_description',
* 'v_approvers_list',
* 'v_watchlist',
* 'v_estimated_save_amt',
* 'v_roi_estimate',
* 'v_is_budgeted',
* ];
*/
run();
/**
* Debug logger.
*
* @Param {String} message
*/
function debug(message) {
if (DEBUG)
gs.print('[DEBUG] ' + message);
}
/**
* Main execution entry point.
*
* @returns {void}
*/
function run() {
var sourceRitm =
getRitm(sourceRitmNumber);
if (!sourceRitm)
return;
var variables =
buildVariableMap(
sourceRitm,
fieldList
);
var result =
submitRequest(
sourceRitm.cat_item.toString(),
variables
);
printResults(
sourceRitm,
result
);
}
/**
* Retrieves source RITM.
*
* @Param {String} ritmNumber
* @returns {GlideRecord|null}
*/
function getRitm(ritmNumber) {
var ritm =
new GlideRecord('sc_req_item');
ritm.addQuery(
'number',
ritmNumber
);
ritm.query();
if (!ritm.next()) {
gs.error(
'Source RITM not found: ' +
ritmNumber
);
return null;
}
return ritm;
}
/**
* Builds variable payload.
*
* @Param {GlideRecord} ritm
* @Param {Array} fieldList
* @returns {Object}
*/
function buildVariableMap(
ritm,
fieldList
) {
var variables = {};
if (
!fieldList ||
fieldList.length === 0
) {
debug(
'Copying ALL variables.'
);
var vars =
ritm.variables.getElements();
for (
var i = 0;
i < vars.length;
i++
) {
var fieldName =
vars[i].getName();
variables[fieldName] =
ritm.variables[fieldName]
.toString();
debug(
fieldName +
' = ' +
variables[fieldName]
);
}
return variables;
}
debug(
'Copying SELECTED variables.'
);
for (
var x = 0;
x < fieldList.length;
x++
) {
var fieldName =
fieldList[x];
if (
ritm.variables[fieldName] !==
undefined
) {
variables[fieldName] =
ritm.variables[fieldName]
.toString();
debug(
fieldName +
' = ' +
variables[fieldName]
);
} else {
debug(
'Variable not found: ' +
fieldName
);
}
}
return variables;
}
/**
* Submit request using CartJS.
*
* @Param {String} catItemSysId
* @Param {Object} variables
* @returns {Object}
*/
function submitRequest(
catItemSysId,
variables
) {
debug(
'Submitting catalog item: ' +
catItemSysId
);
debug(
'Variable Payload:\n' +
JSON.stringify(
variables,
null,
2
)
);
var cartName = 'RITM_PRINTER_' + gs.generateGUID();
var cart = new sn_sc.CartJS(cartName);
var cartDetails =
cart.addToCart({
sysparm_id: catItemSysId,
sysparm_quantity: '1',
variables: variables
});
debug(
'addToCart() Response:\n' +
JSON.stringify(
cartDetails,
null,
2
)
);
debug(
'Cart ID: ' +
cart.getCartID()
);
var cartItems =
cart.getCartItems();
while (cartItems.next()) {
debug(
'Cart Item: ' +
cartItems.cat_item.getDisplayValue() +
' Qty=' +
cartItems.quantity
);
}
var request = {
sysparm_id: catItemSysId,
sysparm_quantity: '1',
variables: variables
};
var cartResult = cart.submitOrder({ requested_for: gs.getUserID() });
debug(
'checkoutCart() Response:\n' +
JSON.stringify(
cartResult,
null,
2
)
);
return {
cart: cartResult,
ritm: getGeneratedRitm(
cartResult.request_id
)
};
}
/**
* Look up generated RITM.
*
* @Param {String} requestSysId
* @returns {Object}
*/
function getGeneratedRitm(
requestSysId
) {
var result = {
number: '',
sys_id: ''
};
if (!requestSysId) {
debug(
'No request_id returned from CartJS.'
);
return result;
}
debug(
'Searching for request: ' +
requestSysId
);
gs.sleep(5000);
var ritm =
new GlideRecord('sc_req_item');
ritm.addQuery(
'request',
requestSysId
);
ritm.orderByDesc(
'sys_created_on'
);
ritm.query();
if (ritm.next()) {
result.number =
ritm.number.toString();
result.sys_id =
ritm.sys_id.toString();
debug(
'Generated RITM Found: ' +
result.number
);
} else {
debug(
'No generated RITM found.'
);
}
return result;
}
/**
* Print execution results.
*
* @Param {GlideRecord} sourceRitm
* @Param {Object} result
* @returns {void}
*/
function printResults(
sourceRitm,
result
) {
var baseUrl =
gs.getProperty(
'glide.servlet.uri'
);
debug(
'Final Result Object:\n' +
JSON.stringify(
result,
null,
2
)
);
gs.print('');
gs.print('========================================');
gs.print('RITM PRINTER COMPLETE');
gs.print('========================================');
gs.print(
'SOURCE RITM : ' +
sourceRitm.number
);
gs.print(
'SOURCE ITEM : ' +
sourceRitm.cat_item.getDisplayValue()
);
if (
result.cart &&
result.cart.request_number
) {
gs.print('');
gs.print(
'NEW REQ : ' +
result.cart.request_number
);
gs.print(
'REQ URL : ' +
baseUrl +
'sc_request.do?sys_id=' +
result.cart.request_id
);
if (
result.ritm &&
result.ritm.number
) {
gs.print('');
gs.print(
'NEW RITM : ' +
result.ritm.number
);
gs.print(
'RITM URL : ' +
baseUrl +
'sc_req_item.do?sys_id=' +
result.ritm.sys_id
);
}
} else {
gs.print(
'[WARN] CartJS did not return a REQ.'
);
gs.print(
JSON.stringify(
result,
null,
2
)
);
}
gs.print('========================================');
}
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