Changed from workflow to flow designer - non admin not working

[joshuastanley]

Hi All,

Here is the scenario, I have a catalog form which was connected to workflow and was working fine. Now I have changed workflow to flow designer and all works fine for me as I have admin access. However, for the non admin users its not working. The Flow fails saying some security restriction error.

I have verified that the Run as is System User. Also tried creating a ACL for create record access to sc_task table and catalog variable table. Nothing worked, please suggest.

Thanks in advance

[Viraj Hudlikar]

Hello @joshuastanley 

Can you cross check that when this action is running in flow context what is run as coming as?

Also, ACL you created is it of type write?

If my response has helped you hit helpful button and if your concern is solved do mark my response as correct.

Thanks & Regards
Viraj Hudlikar.

[Swapna Abburi]

Hi @joshuastanley 

Please check if your issue is related to below support article.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0870023

[Ankur Bawiskar]

@joshuastanley 

what error it throws at Create Catalog task step since you said you already created the ACL?

also check this KB

Flow Designer Create Task results in error: The requested flow operation was prohibited by security... 

If my response helped please mark it correct and close the thread so that it benefits future readers.

[joshuastanley]

Thanks all for the responses. I already looked at the above article and applied the ACL. however, still facing issue.

[Swapna Abburi]

@joshuastanley  What type of ACL you created on sc_task and sc_item_variables_task table? also the role you mentioned in the ACL?