Fields are not auto populating for a catalog form

aravind1patil1
Giga Contributor

Dear ServiceNow Community friends,

 

I had below issue, if you can check and provide the solution. It is really great help & appreciate your response

 

I am creating a catalog form & below is the requirement

While filling the catalog item form, these fields should be auto populate from the user table

1. Department 

2. Position Title

3. Email

 

Where as it reflects: Department ID, with its 'sys_id', but not with its value. I have attached the screenshot for your reference, please check. Position Title & Email id is not reflecting too

 

I have also used client script. Attached two screenshots, please check. Seems there is some conflict with these two scripts. When I activate each one separately, its sys_id is reflecting, when activated both its not working at all.

 

Your help is highly appreciated

 

Thanks

 

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