Fields are not auto populating for a catalog form
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8 hours ago - last edited 8 hours ago
Dear ServiceNow Community friends,
I had below issue, if you can check and provide the solution. It is really great help & appreciate your response
I am creating a catalog form & below is the requirement
While filling the catalog item form, these fields should be auto populate from the user table
1. Department
2. Position Title
3. Email
Where as it reflects: Department ID, with its 'sys_id', but not with its value. I have attached the screenshot for your reference, please check. Position Title & Email id is not reflecting too
I have also used client script. Attached two screenshots, please check. Seems there is some conflict with these two scripts. When I activate each one separately, its sys_id is reflecting, when activated both its not working at all.
Your help is highly appreciated
Thanks
