Hide "Picture" on Record Producer form but keep in Category List
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an hour ago
Hi everyone,
I’m struggling with image behavior on my Record Producers in the Service Portal and could use some clarity:
The "Picture" Field: I’ve uploaded a picture that I want to show as a thumbnail in the Category List. However, it also appears as a large image at the top of the Record Producer form itself. How can I hide it on the form page while keeping it visible in the list?
The "Icon" Field: I have attached an icon to the "Icon" field on the record, but it doesn't seem to display anywhere in the Portal. Is this field deprecated for the Portal, or am I missing a setting?
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20m ago
Hi, in this case you'll most likely want to do a CSS override for that picture field, otherwise you will need to create a new widget. As for the icon field, it is more or less deprecated. It can still be used for classic UI and some mobile displays, but the preferred modern way is using the picture field for portals.
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16m ago
Hi @dianatat
Share your category list screen to check how it is appearing as a large image at the top of the Record Producer form.
