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Hide Record Producer from one Service Portal but keep it visible in Core UI

SaswateeM
Kilo Contributor

Hi Team,

I have a custom-scoped app with its own Service Portal.

There is a Record Producer (XYZ) that is currently visible in both:

  • Core UI

  • CMRC Service Portal

I need to hide this Record Producer only from the CMRC portal, while keeping it available in Core UI.

I’m looking for a supported approach using Service Portal / Taxonomy configuration, without deactivating the Record Producer.

What is the recommended way to achieve this?

Thanks.

#serviceportal #taxonomy #recordproducer

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