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Is it possible change your instructions show up below the question label in ServiceNow?

aflsolucoes
Tera Contributor

your_instructions_show_up_beside.png

6 REPLIES 6

Dr Atul G- LNG
Tera Patron

I discovered it is a Catalog Builder, and it is part of the core code, so it’s difficult to change or modify this.

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Ankur Bawiskar
Tera Patron

@aflsolucoes 

where is this used? normal form or catalog form etc?

share the backend config

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

I am using the Service Portal for a Service Catalog form. Previously, my 'Help Text' appeared above the variables. However, after I updated the layout using the Catalog Builder, the Help Text for all my catalog items shifted to appear next to the variables. I need to fix this so it displays below the variables again. Has anyone encountered this situation or knows how to resolve it?

help_text_side_by_side.png

@aflsolucoes 

I already answered this on your other thread

How can I move the help text below? 

Please avoid duplicate questions

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader