Multi Row Variable set values to show on updated catalog item

[Vignesh21]

Hi All,

I have a requirement where i have to pull the values entered in the multi Row Variable set on another catalog item.

Example: Catalog Item A - Already submitted values into variable set

Example: Catalog Item B - User will enter the RITM in Requested item variable. Once updated it should pull value from RITM0010002, and populate in  MRVS - Additional Information. 

I tried checking in the community could not find the right solution. Is there a way we could pull the data from

sc_multi_row_question_answer table and populate.

Thanks,

[Ankur Bawiskar]

@Vignesh21 

Simply use onChange + GlideAjax, get the MRVS JSON from earlier RITM and set it

Something like this, but please enhance

Script Include: It should be client callable

var MRVSHelper = Class.create();
MRVSHelper.prototype = Object.extendsObject(AbstractAjaxProcessor, {

    getMRVSValues: function() {
        var gr = new GlideRecord("sc_req_item");
        gr.addQuery("sys_id", this.getParameter('sysparm_ritmSysId'));
        gr.query();
        if (gr.next()) {
            return gr.mrvsVariableSetName.toString();
        }
    },

    type: 'MRVSHelper'
});

onChange Catalog client script: on RITM variable

function onChange(control, oldValue, newValue, isLoading) {
    if (isLoading) {
        return;
    }

    if (newValue === '')
        g_form.clearValue('mrvsVariableSetName');

    var ga = new GlideAjax('MRVSHelper');
    ga.addParam('sysparm_name', 'getMRVSValues');
    ga.addParam('sysparm_ritmSysId', newValue);
    ga.getXMLAnswer(function(response) {
        g_form.setValue('mrvsVariableSetName', response);
    });
}

If my response helped please mark it correct and close the thread so that it benefits future readers.