Portal Search brings back incorrect results
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06-13-2025 06:19 AM
Hi Not sure if this has happened to anyone and this is linked to catalog items on the service portal.
On the portal i have 2 Record producers
TARRCAS - Report a Fault
TARRS - Report a Fault
Key words = TARRCAS, TARRCAS TRAFFIC AND REVENUE REPORTING AND COMMERCIAL ANALYSIS SYSTEM
Key words = TARRS, TRAFFIC & REVENUE, Traffic and Revenue Reporting System, (TARRS)
But when i do a search with TARR this is only returning TARRS - Report a Fault
Expected would be both it is showing that it is looking at the key words and identifying TARR but only presenting one result ?
Any ideas
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