Building catalog items can be tedious and repetitive, so I built a free utility that turns a plain-English user story into a first-draft scaffold. What it GeneratesBackground script for sc_cat_item creationVariables (item_option_new) with type, order...
I have created report on asmt_assessment table which shows responses submitted by user for the survey. Question in the survey are as in attached image. But in report it is picking up backend numeric values, for ex. if user selects very satisfied then...
I have a variable called "Additional contacts." It pulls from the sys_user table to display the names of users within the organization to select from. The problem is, there are Mutiple users with the same name and no way to distinguish them. Is there...
I have a user who wants a yes or no field hidden at certain times on a servuce catalog request item. Between 8 am and 5 pm the field should be hidden. I know I need to use an onload client script for this, but I can't seem to find the code to make it...
Can someone please guide me on how to integrate (Bi - Directional) the service catalog with JIRA using Flow Designer?
Has anyone used a workflow in which the Item (catalog item) on the RITM is updated after the request is submitted? An example is a request was submitted using catalog item A, but catalog item B is more appropriate? Or they chose a generic catalog i...
Hello All, i am trying to have multiple attachments to be attached in the catalog form. Since attachment variable can have a single attachment attached add a single time, so I want something that is alternative to that variable and that variable is j...
Hello community. I have a variable set for a catalog item. This VS have multiple catalog client scripts.They are working in portal, but not in backened.Why? Thanks.
I created a flow in flow designer for Service Catalog and then Ask for Approval action is attached but that flow is not getting triggered. Flow is rightly configured with Catalog item field. Don't know what's wrong ? I am working on demo instance, ho...
HI Team, I have a requiremnt related to date filed. Once a user selects a first date for ‘varaible 1”, the earliest subsequent dates available in “Variable 2” will be 7 days after the first one.and same Once a user selects a 2nd date for ‘varaible2 ”...
Hi Everyone, We have placed the application within the application scope. we want to understand if the scope of the application can be updated/set to Global. We have gone thorough the following old posts and want to understand if the feature is still...
I am using following script and when the script executes it should cancel the existing SLA and new sla gets attached as starting condition meets. The script works find when the new sla is different than the old one that is if new sla is 5 days and cu...
Hi Not sure if this has happened to anyone and this is linked to catalog items on the service portal. On the portal i have 2 Record producersTARRCAS - Report a FaultTARRS - Report a Fault Key words = TARRCAS, TARRCAS TRAFFIC AND REVENUE REPORTING AND...
Hi all, I am having doubts regarding one requirement. The requirement is in user criteria the manager should have atleast one employee reported to him and one of the user should have the employee type as EMPL. I have completed the requirement but nee...
In alm_asset table I have location field. My requirement is, the asset record should be editable to only those users whose location match with the location of asset record. For others it should be read only except for admins and some other roles. Ple...