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Assistance Needed – Dropdown Values Not Persisting

Hi Experts, I'm encountering an unusual issue that I'm not familiar with. The values selected in my dropdown (from a recently created catalog item) are not persisting for some reason. I'm unsure why this is happening and would appreciate any assistan...

Screenshot 2025-03-07 at 11.30.27.png
Kamva by Giga Guru
  • 911 Views
  • 4 replies
  • 0 helpfuls

Resolved! How to populate mrvs variable from other catalog field

I am trying to populate some MRVS variables automatically when it is opened using the 'Add' button. These values should be populated from the service catalog variable. For example, there is a variable in the catalog called 'project_code,' and a varia...

Wirasat by Tera Guru
  • 1768 Views
  • 4 replies
  • 1 helpfuls

Resolved! I want to show variables from variable set on a widget

Hi community,I am facing an issue in Service portal widget if somebody can help me with that.I have created an variable set in that I have added some variables, but when I am requesting that catalog item It is showing all the variables, But in my cas...

Screenshot 2025-03-07.png Screenshot 2025-03-07 112053.png
JabbarN by Tera Contributor
  • 1163 Views
  • 2 replies
  • 1 helpfuls

Date Validation to avoid selection of Weekends

In my catalog item i have two fields start date and end date. My requirement is when the user the Start date then the End date should be auto- populated to the date after 5 days and also the selection should avoid the Weekends. Example:- if the start...

abhiman by Tera Contributor
  • 522 Views
  • 1 replies
  • 0 helpfuls

Variable Editor on the Records

Variable Editor field has been added the form. It is visible on the form when I submit a records via record procedure, but not when I submit the records via form (native ui way). Is my assumption correct, the variable editor not showing on the form b...

MEnOW by Tera Expert
  • 1338 Views
  • 6 replies
  • 4 helpfuls

Resolved! Reference qualifier to show field values of parent record

Hello Community, I have variable of type reference which is referencing to pm_project_task table in catalog form view I need to show the number of project task(because without using below attribute I am getting short description of project task defau...

sanathk by Tera Expert
  • 2174 Views
  • 8 replies
  • 3 helpfuls