Trigger the approvals based on the catalog item variables in flow designer
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01-20-2025 06:29 AM
Hello All,
There are few variables in catalog item which are user testing approver and business approver , If User testing or Business approval is chosen, send to those approvals first in sequence user testing and then Business approver , if not that should be ignore, I have created the flow in flow designer but the issue is if any one of them is not chosen but still the approval is triggered with empty approver name .
How Can I achieve this if those variables are chosen then only it should be triggered if not chosen then that approval should be ignore ?
This is how I created the approval action in sequence , Could anyone help me with that ?
Thank you.
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01-20-2025 08:07 PM
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01-20-2025 08:20 PM
you can use IF flow logic and see if either of those variables are populated
If yes then send approval
If not then go to the next step
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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01-21-2025 07:22 PM
Hope you are doing good.
Did my reply answer your question?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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01-29-2025 11:50 PM
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader