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User Criteria Not Restricting Catalog Visibility in Employee Center

Hrithikah
Tera Expert

Hi Community,

I am trying to restrict catalog visibility in Employee Center so that only users from specific HR and Service Desk groups can view it.

I tested both:

  • Standard User Criteria (Groups)
  • Scripted User Criteria

The User Criteria is added to Available For on the Catalog and Category, but it is not working as expected. Some users outside the allowed groups can still see the catalog, while some users within the allowed groups cannot.

Has anyone experienced similar behavior in Employee Center? Are there any additional configurations or known limitations that could affect User Criteria enforcement?

Thanks in advance.

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