Discovery Fundamentals On Demand; Task: Create iTunes Process Classifier

nicoleowens
Tera Expert

how to configure the iTunes process classifier and execute a new discovery against a certain IP address?

1 ACCEPTED SOLUTION

Bhuvan
Kilo Patron

@nicoleowens 

 

https://learning.servicenow.com/lxp/en/on-demand-training-and-content/how-to-classify-and-discover-i...

 

Solution:

How to Classify and Discover iTunes Running on a Windows Server

Ensure you have created an 'iTunes' process classification record in the discovery_classy_proc table in your instance and filled in the specific details on how to spot it in the Condition field and what type of record to create once found etc.

 

Navigate to CI Classification —> Processes > Create a new Process classification called iTunes
Relationship type should be Runs on::Runs and
Condition = Command | contains | iTunes.exe

 

Once you have created that process classification record, you then need to run Discovery against your MID Server by going to Discovery Schedules - Quick Discovery and entering your MID IP Address and selecting your MID Server in the reference field.

 

Once the discovery is complete there should be a iTunes application created in the related list on the Process Classifier record that is linked to your MID Server CI Record.

 

If this helped to answer your query, please mark it helpful & accept the solution.

 

Thanks,

Bhuvan

View solution in original post

5 REPLIES 5

GlideFather
Tera Patron

Hi @nicoleowens,

 

please share some more details... people who aren't enrolled to that course don't see anything. Thus your question is too abstract

———
/* If my response wasn’t a total disaster ↙️ drop a Kudos or Accept as Solution ↘️ Cheers! */


nicoleowens
Tera Expert

 

Thank you, actually it has validated.

Bhuvan
Kilo Patron

@nicoleowens 

 

https://learning.servicenow.com/lxp/en/on-demand-training-and-content/how-to-classify-and-discover-i...

 

Solution:

How to Classify and Discover iTunes Running on a Windows Server

Ensure you have created an 'iTunes' process classification record in the discovery_classy_proc table in your instance and filled in the specific details on how to spot it in the Condition field and what type of record to create once found etc.

 

Navigate to CI Classification —> Processes > Create a new Process classification called iTunes
Relationship type should be Runs on::Runs and
Condition = Command | contains | iTunes.exe

 

Once you have created that process classification record, you then need to run Discovery against your MID Server by going to Discovery Schedules - Quick Discovery and entering your MID IP Address and selecting your MID Server in the reference field.

 

Once the discovery is complete there should be a iTunes application created in the related list on the Process Classifier record that is linked to your MID Server CI Record.

 

If this helped to answer your query, please mark it helpful & accept the solution.

 

Thanks,

Bhuvan

@nicoleowens 

 

Did you get a chance to review this ?

 

If my response helped to guide you or answer your query, please mark it helpful & accept the solution.

 

Thanks,

Bhuvan