Palo Alto Devices Not Discovered via Azure Service Graph Connector – Need Guidance

VamshiB
Tera Contributor

Hello

We are trying to discover Palo Alto devices that are deployed in Azure using the Azure Service Graph connector in ServiceNow Discovery. However, these devices are not being pulled into the CMDB.

 

Has anyone successfully discovered Palo Alto firewalls(VM model) or similar network devices through the Azure Service Graph integration? If so:

 

Are there any specific configurations or tags required on the Azure side?

 

Do Palo Alto devices need to be part of a specific Azure resource type to be included?

 

Is there a need for custom class mapping or a Discovery Pattern in ServiceNow to identify these devices?

 

 

Any suggestions or guidance on how to get these devices discovered properly would be greatly appreciated.

 

Thanks in advance!

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