Service Graph unable to fetch some Images via data source "SG-AWS-Image-Private" OR "SG-AWS-Image-Id
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yesterday
HI, I came across an issue where the "Operating System" field is empty for many Servers. This field is populated via "SGC-AWS-EC2" data source.
"SGC-AWS-EC2" makes use of the "Guest OS" Field ( this is present on the OS image record- cmdb_ci_os_template) to populate the "operating system" field on the server record. But for the servers which have this os field empty, we are not able to fetch their image details via SGC. The image details are fetched via two data sources "SG-AWS-Image-Private" and "SG-AWS-Image-Id".
Does anyone have any idea why this might be happening? We already have the “ ec2:DescrbeImages “ IAM role to the user.
Any inputs are much appreciated.
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