A new service catalog item is being developed, but should only be visible to managers inside the HR Department. What method would you use to fulll this requirement?

Naga7
Kilo Contributor

‎01-12-2022 08:44 PM

Preparing for interview. Came across this question. What would be the best answer? Any help?

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Maik Skoddow
Tera Patron
Tera Patron

‎01-12-2022 08:46 PM

Hi Naga,

the common approach for this is creating respective user criteria. See https://docs.servicenow.com/bundle/rome-servicenow-platform/page/product/service-catalog-management/...

Kind regards
Maik

Maik Skoddow
Tera Patron
Tera Patron
In response to Maik Skoddow

‎01-25-2022 09:08 PM

Hi @Naga 

In case you think I was able to answer your question, I would be happy if you mark the appropriate response as "correct" so that the question will appear as resolved for other users who may have a similar question in the future.

If not, please tell me what you are still missing.

Many thanks & kind regards
Maik