I am new to Service Now - I am working on pulling data out of Service Now. I am starting with the Case Table within Service Now. I see that on the data pull fields like state, priority, action_status return a Number/ID instead of the Text Value. What...
Need to creat a report with a trend of last year with each month data for Inc opened - Inc closed . I need to creat a report for every month of an year I need the backlog graph of an incident in trends form Backlog = no. Of incidence open -no. Of I...
As per the custom table pricing guide Can anyone tell me in simple terms, how exactly below one works? The words paid app + zero dollars is confusing me Paid Partner Built Store Downloads: The included Out of the Box Paid Store features and applic...
Figure 1 (table) is the result I set now. I want to make the style result in Figure 2. Please help me, thank you Figure1 Figure 2
※Paris version I'm running the following script on a job schedule. var grInc = new GlideRecord('incident'); var schedule_count = 0; grInc.query(); while (grInc.next()) { var sched = new ScheduleOnce(); sched.script = '(' + scripte + ')();'...
Team, I have created local admin account svcacct_discovery on a (Windows 2016 host) and I am trying to validate credential. For some reason credentials doesn't validate. During trouble shooting, I tested PING, Telnet, and RDP from MID server to this ...
Hello Team, I have MID server (Windows Server 2016) installed on my Home Network. I want to run discovery on 3 laptops (Windows 10, Windows 7) which are all on same Home Network connected with Ethernet cable. All laptops IP address are reachable fro...
Hello Experts, I am pretty new to Servicenow Discovery. We have requirement to decide how many MID server will be required for the Data centers? Is there any rule of thumb how many MIDs should be installed? We have as below. DC-1 (~ 2500) Includes a...
Hi Team, I have activated analytics center in agent workspace. I just want to know, how can I achieve this one? Please help! Thanks, Sri
Preparing for interview. Came across this question. What would be the best answer? Any help?
※Paris version When I checked the transactions when I executed the following script, I could only execute up to 8 transactions at a time. function scripte() { //ScheduleJob sleepe(12000); function sleepe(a) { var startMsec = n...
※Paris version I was able to learn how many transactions can be executed at one time in the following article.It's related, but is this the difference between a free development instance and a paid instance?Is it possible to increase the number of ...
※This is the Paris version. There are 7 million records in the table.Running the following script will take 8 hours to delete all records. var delrec = new GlideRecord(table_name); var a=[]; a[0] ="aaaa"; delrec.addQuery("Reference_field_name.Re...
Hi Kindly advise if if report_group or report_global roles are a separate license or included in the ITIL pro package
