Hi I am calling script include from module arguments. Problem is, if i return hardcoded sys_id it works fine but when i write logic in script include it does not work. Even if single gs.info() is written for logs without any other statement, it does ...
Hi All I am trying to call script include from Module arguments but it does not get called. Is there anyother way to call script include from arguments
Hi, When we have an outage we add the details which shows on the System Status page while the outage is going on. However, once resolved it only shows the below Is it possible to show the details in this section within the business service when yo...
gs.log() vs gs.print() difference? which is best and why?
Hi All How can we call script include a function to another script include? I have one script include function- "countKBArticle: function()" and need to call this function in the new script include but not sure how to call. Regards, Priya
I have system property defined as TimeZone. I want to access it my in UI page client script. How do I do it? Thanks in advance, G Balaji
In Catalog Item workflow, I need to process a number of parallel task, even if one or two task are Completed "Skipped/Incomplete"... without cancelling other task or closing request. To start, I copied some one else workflow & added a number of par...
Hi All I want to fetch the variable input into the Notification(in sc_task table), I tried to achieve it through Email script but its is not fetching. I wrote my notification sc_task table. & my varaible name is "product_profile" . (function runMailS...
I was just experimenting with the Planned Maintenance app in my personal developer instance, with the intent to implement it in my company's instance for generating Facilities Requests, but I'm having an issue with setting the timing of the first mai...
Hi , We have around 200 Catalog items and each have a workflow attached to it . . Our task is to find the assignment groups of those catalog items . One way is to go to the workflow and find from the script or from the Fulfillment group if stat...
Hi All,I am using custom homepage search widget cloning from OOB homepage search widget.How to add background image for this particular widget.Thanks in advance!!Thanks & Regards,Bubuprasad
Hi , I need a small help guys If a user is assigned with 10 Incidents and the user has closed 7 incidents of 10. I need the list of 7 incidents numbers. In a custom table there are 2 fields 1.USER(ref) 2.NUMBERS if i select the user in USER field th...
We have started to create agile stories related to incident or demand records via the Triage board functionality in the Agile board. I can see the incident & demand records when I access the agile stories but can't see the stories when I access the ...
I tried transferring the attachment from ServiceNow to Jira integration in Fix scripts using Rest API - Post method. I got 200 success message in ServiceNow but the attachment is not uploaded in Jira. When I checked System logs - outbound http reques...
Hi I have few questions related to ACL which is created on table "My Request" which is custom table. 1. Read ACL I created Read ACL for a role to restrict record access from "My Request" table. For which i have to add two conditions (Show record...
