How to add KPI in agent workspace

[Sri56]

Hi Team,

I have activated analytics center in agent workspace.

I just want to know, how can I achieve this one?

Please help!

Thanks,

Sri

[Maik Skoddow]

Hi Sri

unfortunately it is not really clear what your issue is.

Please provide more details and especially screenshots, so we can better understand your situation and help you accordingly.

Kind regards
Maik

[Sri56]

Hi Maik,

Thanks for your response.

I have enabled activity centre and i can see the below screen:

But I can see only two indicators as of now and i want to add more.

How can I do this?

Please help!

Thanks,

Sri

[Community Alums]

Hi Sri,

KPI Details is an exploratory view of indicators, used for more detailed analysis. It lets you see trends, predictions, breakdowns, and associated records for a specific indicator. The KPI Details page enables you to delve into the information behind your key performance indicators.

Follow this doc step-by-step to configure the same:

https://docs.servicenow.com/bundle/rome-now-intelligence/page/use/par-for-workspace/task/configure-widget-for-kpi-details.html

Mark my answer correct & Helpful, if Applicable.

Thanks,

Sandeep

[Sri56]

Hi Sandeep,

Thanks for the response, i couldn't enable the KPI on my request table.

Please help.

Thanks,

Sri