Activity Stream showing "undefined"

Von Naval
Tera Contributor

Hello all! I have a catalog item which submits a RITM with some variables displayed. Upon checking the record in Default view, I noticed that there were some of my variables missing, and my activity stream is showing undefined.

VonNaval_0-1684396979195.png

 

I am looking through the entire issue, and it seems some variables that I've placed are missing as well.

The variables are active and present in the back end of the variable sets, but they are invalid here.

VonNaval_1-1684397023382.png

 

I made sure to double-check any possible client scripts, business rules, or UI policies that might affect the issues. Especially any forms of ACLs that might affect the RITM, but I couldn't seem to track the problem.

 

Is there anyway I can see the reason why the activity stream is broken and that the variables I have assigned are missing?

 

 

3 REPLIES 3

Von Naval
Tera Contributor

Adding extra information, upon checking the console, it seems this error seems to be popping up.

VonNaval_0-1684461700853.pngVonNaval_1-1684461711945.png

 

Deepa15
ServiceNow Employee
ServiceNow Employee

I'm facing the same issue! Did you get this resolved?

Giovanni
Tera Contributor

Hi, same problem here. 
Did you guys found the problem ?