https://dev337043.service-now.com Now showing 500 , What is the issue

kedas
Kilo Explorer

https://dev337043.service-now.com it is now showing 500, we are using it for our development purpose, please make it usable so that we can progress an application which based on service now.

3 REPLIES 3

Dr Atul G- LNG
Tera Patron

I've been using PDI without any issues since this morning, but I've noticed several posts in the community about PDI being offline. Here are some points to consider:

  1. There is no support available for PDI.
  2. If you can wait, let's wait a bit longer.
  3. You can release this instance and start a new one, but you will lose your previous data. To avoid losing update sets in the future, make sure to take regular backups of your PDI.

There have been 3-4 posts in the community today about PDI failures or unavailability. Based on the responses, you might need to wait 1-2 days and hopefully, the PDI will be back online. @kedas 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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GlideFather
Tera Patron

ahoy @kedas,

 

when you navigate to https://developer.servicenow.com/dev.do#!/manage-instance what state is there, is it offline or any other?

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Answers generated by GlideFather. Check for accuracy.

Tanushree Maiti
Tera Patron

Hi @kedas 

 

If your  your Servicenow Developer PDI  has been stuck in a "launching," "waking up" ,"500 error" or not getting online state for more than 24 hours, then  I will  advice you  to release the instance and request a new one .   

 

As you know there is no support available for PDI.

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti