Add the approval on change

MR1
Tera Contributor

Hi All,

 

On a standard change Proposal. 

I need help to add the CI manager approval based on the Configuration Item selected on Change Request value.

MR1_0-1690484786116.png

 

I added the below run script in the approval object but it didn't work.

var answer = [];
answer.push(current.template_value.cmdb_ci.ci_manager);

 

Thanks

2 REPLIES 2

AnubhavRitolia
Mega Sage
Mega Sage

Hi @MR1 

 

You can add Approval Activity for that in Standard Change Request Workflow to get Approval from Configuration Item.Manager.

 

 

Please mark this as correct answer and helpful if it resolved, or mark this helpful if this help you to reach towards solution.

Thanks
Anubhav Ritolia
ServiceNow Rising Star 2023

Thanks for the response!

We already added the activity and tired with a runscript 

var answer = [];
answer.push(current.template_value.cmdb_ci.ci_manager);

MR1_0-1690810353934.png