Add the approval on change
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07-27-2023 12:09 PM
Hi All,
On a standard change Proposal.
I need help to add the CI manager approval based on the Configuration Item selected on Change Request value.
I added the below run script in the approval object but it didn't work.
var answer = [];
answer.push(current.template_value.cmdb_ci.ci_manager);
Thanks
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07-28-2023 07:27 AM
Hi @MR1
You can add Approval Activity for that in Standard Change Request Workflow to get Approval from Configuration Item.Manager.
Thanks
Anubhav Ritolia
ServiceNow Rising Star 2023
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07-31-2023 06:30 AM - edited 07-31-2023 06:33 AM
Thanks for the response!
We already added the activity and tired with a runscript
var answer = []; answer.push(current.template_value.cmdb_ci.ci_manager);