Adding new Announcements are not showing up on Service Portal

Tina24
Giga Guru

Hi ,

Adding new Announcements are not showing up on Service Portal both Banner and Widget. (test Type: Banner ,  Widget, Banner & Widget) 

But test it on my test instance, it showing correct.

Can any one help me on this , Is there any settings for showing?

Thanks in Advance.

 

 

5 REPLIES 5

Community Alums
Not applicable

Hi Tina,

Populate the Display style as Normal , it should work.

 

Mark my answer correct & Helpful, if Applicable.

Thanks,
Sandeep

Hi Sandeep,

How to set Display style as Normal?

 

Mohith Devatte
Tera Sage
Tera Sage

Hello,

IN all the record did you specify for which portal you need this announcement?

If not open the announcement record and scroll down to bottom and check for service portal related list and tag your portal over there 

please mark my answer correct if it helps you

Musab Rasheed
Tera Sage
Tera Sage

Hello,

Make sure 'Public' checkbox is checked and also select portal like below

find_real_file.png

Regards

Please hit like and mark my response as correct if that helps
Regards,
Musab