Adding new Announcements are not showing up on Service Portal

[Tina24]

Hi ,

Adding new Announcements are not showing up on Service Portal both Banner and Widget. (test Type: Banner ,  Widget, Banner & Widget) 

But test it on my test instance, it showing correct.

Can any one help me on this , Is there any settings for showing?

Thanks in Advance.

[dmathur09]

Hi Tina,

There seems to be no issue with the announcements, can you check if you have configured other announcement over this. Try to check "Display First" field as true for one of the Announcement and see if it is populating.

Regards,

Deepanakar Mathur