Automation
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02-06-2024 12:30 AM
Hello,
Can someone help me figure out how to automate the extension of outlook mailbox?
The idea is to
- Request for the service is created from the service portal
- Trigger a workflow to extend the particular mailbox(fixed size) for the requestors mail id
I would like to know
- What plugins are required
- How to trigger and automate the workflow
Any leads will be helpful.
TIA,
Monami
1 REPLY 1
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02-06-2024 02:16 AM
The idea is to
- Request for the service is created from the service portal
- Trigger a workflow to extend the particular mailbox(fixed size) for the requestors mail id
I would like to know
- What plugins are required
- Atul: To automate the workflow, no plugin is required, as it is OOTB.
- How to trigger and automate the workflow
- Atul: I doubt we can increase mail box size , as it need to connect with exchange server and then search for mailbox size.
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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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