Automation

[kafley_monami]

Hello,

Can someone help me figure out how to automate the extension of outlook mailbox?

The idea is to 

1. Request for the service is created from the service portal
2. Trigger a workflow to extend the particular mailbox(fixed size) for the requestors mail id

I would like to know

• What plugins are required
• How to trigger and automate the workflow

Any leads will be helpful.

TIA,

Monami

[Dr Atul G- LNG]

Hi @kafley_monami 

The idea is to 

1. Request for the service is created from the service portal
2. Trigger a workflow to extend the particular mailbox(fixed size) for the requestors mail id

I would like to know

• What plugins are required
• Atul: To automate the workflow, no plugin is required, as it is OOTB. 
• How to trigger and automate the workflow
• Atul: I doubt we can increase mail box size , as it need to connect with exchange server and then search for mailbox size.