Hello
We have changes that sometimes are approved late and they are on hold as they have passed the original date and time.
i would like to update the change date and time but it is stuck on hold. Once I have removed the onhold. i cannot get the change to progress at all. The approver change is stuck on no longer required and we cannot authorise or move to Scheduled status.
Does anyone know how to reenable. At the moment I am having to clone changes to get it moving again.
