Choice Field not Appearing in Breakdown Source for Indicator Breakdown
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4 hours ago
Hi Everyone,
I am trying to create a breakdown on an Indicator that uses a choice field. But while creating the breakdown source, I don't see the choice field for selection. Also, when I created the breakdown source on sys_choice table, I am getting below error while breakdown and Indicator mapping
How do I achieve this?
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3 hours ago
it seems you are doing some wrong steps/configuration and hence it's not allowing you to insert
-> choice fields are not directly selectable in breakdown source
-> you need to use sys_choice table as your facts table for breakdown source and then set the element field to value
Facts table, Field and Conditions selection for Breakdown source for Case Management
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Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader