CI IP Information

[debajyoti]

Hi,

I am trying to pull a report for the Servers and want to capture the Server IP information on the report. However when I an selecting "IP Address" field from the extended options through Asset, the field is not returning any value (it's blank).

When I check for the IP Information opening the CI, I see IP details is captured under "CI IP" tab.

Could you please guide me on how to configure my report options to capture the CI IP details? I am mainly trying this for Server Class CIs.

BR,

Deb

[Stephen Farrar]

Hi Deb,

Can you please confirm the table you're trying to run the report on?

You're just trying to run a normal 'list' type report?

A couple of things I can think of:

* You might need to add a filter of sys_class_name = whatever class record you're trying to look at - to filter out any other records that might be matching - if you're on a parent that has other child extensions underneath it for example.

* You might be selecting an 'ip address' field thats on a specific child table, but your records don't exist on that child, so you might need to find the correct class, and then select that to run your report on, and then you should get the right field.

Hope that helps.

[debajyoti]

Hi Stephen,

I am trying to pull the report using list type report, you are correct. I will try the options provided by you and would keep you posted with the result.

Thank you so much for your help