Contact self registration without registration code

[paragmone]

Hi,

I have a question on how to submit a request without a registration code. I am on Helsinki build - glide-helsinki-03-16-2016__patch1-05-18-2016_06-05-2016_1542

- Customer contact navigates to login page and clicks on the "Registration" link. Below form is displayed to the user —

- As per the product documentation "A customer contact can submit registration request with or without a registration code". If a request is submitted without a registration code or if the code is incorrect, the request is sent to the system administrator, who fills in the account information. Once this information is filled in, the request is sent to the customer administrator of that account for approval.

Ref: https://goo.gl/DGKUOw

However, in the above form registration field is mandatory preventing customer contact to submit registration request.

[Pradeep Sharma · Accepted solution]

Hi Parag,

Registration code is set to mandatory at dictionary level. To turn off mandatory you need to set mandatory to false for field dictionary. Reference screenshot here.

[Annemarie2]

Hi Pradeep,

Thanks for the answer. However, it doesn't solve the issue in the portal, since you can't press the Submit button. See here an example in my dev instance:

I will check whether it's an UI action that needs to be changed, the widget itself or something else, but if anyone already knows from the top of their heads, feel free to share 🙂

Best,

Annemarie

[Annemarie2]

Seems the answer is in this Community post: 

Self Registration form for CSM portal asking Registration code

[Skylar Barth]

this link is no longer active