Create a filter that shows all tickets for a particular assignment group

Liz Garcia
Tera Contributor

Hello Community,

Hope you are all doing well.

Is there a way to create a filter that shows me all tickets for a particular assignment group? The ticket itself could be a request, problem, change or incident. I want to create this filter so that I can then create a visual board.

I appreciate your thoughts.

Thank you,

Liz

1 ACCEPTED SOLUTION

Something as below.

find_real_file.png

View solution in original post

5 REPLIES 5

Jaspal Singh
Mega Patron
Mega Patron

Did you try reporting on Task(task) table?

You can report & the do a Group by :Task Type

Liz Garcia
Tera Contributor

I have not tried reporting on Task table, I will do that as soon as I figure out how to locate that table

Something as below.

find_real_file.png

@Liz Garcia I see you found the solution helpful. If you got what you expected kindly close the thread by marking suitable answer correct.