Create a Survey pop-up within Service Portal

[nathantenaglia]

Hi all,

We'd like to establish a simple Service Portal feedback survey exactly like the ServiceNow HI portal.

We require assistance establishing the following:

1. Does anyone know how to create the survey (see above) via a widget that "pops up" when a "Feedback" button is clicked?

2. Where does the data get populated into?

Some help on this would be really appreciated. I'm pretty confident there will be a lot of other people that would get value from this as well. So would be good to have a thread with clear and concise responses.

[nathantenaglia]

Bump! Hoping someone has worked this out and willing to share some code?

[ian_cox]

stefan vinamra Hi guys can someone help with how we did this?

[Vinamra Misra]

Hi,

This widget which you see above is a custom implementation and does not use the underline survey schema.

We created a new table which uses the Document ID and Document class to link a feedback with the Page, so in this case document name will be sp_page and ID being the sys_id of the page. You can extend this to any other class type as well with this design.

For the UI you can use $uibModal (Angular directives for Bootstrap) in the controller and create a ng-template [sp_ng_template] which can be instantiated using events.

You can find some SP document here - GitHub - service-portal/documentation: Here you will find unofficial documentation for the ServiceNo...

Thanks,

Vinamra

[lisawhimperley]

Hi, 

Is there a video I can watch of how to do this please? I need it from the very beginning including how to create a new table. 

Thanks, 

Lisa