Data Certification Task
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02-27-2024 03:40 AM
Hi Experts!
Need some assistance on the "Certification Role".
Does the certification role need a license? We are not willing to give ITIL roles as those are licensable & has costing implications.
The "Certification" role seems to solve the purpose but I am not sure if it is licensable. Our goal is to allow few users to perform the Data certification of Assets assigned to them, they would just need to perform the certification that's all.
Any assistance will be greatly appreciated.
Thanks,
Shantanu
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02-27-2024 03:44 AM
Hi @Shantanu1
As per my understanding the admin is chargeable but again best to connect with your account manger SN and get it clarified.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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02-27-2024 06:58 AM
Thanks for the response Atul