Default Login page to external login in domain separated instance
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‎06-07-2024 04:15 AM
I have this requirement to default external login when user tries to fetch and login into service portal. My instance is domain separated , can anyone suggest a way to configure this without effecting other domain.
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‎06-08-2024 07:44 AM
You will need the Multi-SSO plugin of ServiceNow (https://docs.servicenow.com/bundle/washingtondc-platform-security/page/integrate/single-sign-on/conc...)
The differentiation for the external login is based on the field "SSO source" in the sys_user table which contains the Sys ID of the respective SSO configuration. That means it is not differentiated by any domain.