Dot walk to task_ci (Affected CI) from Change Request Table

Rajanmehta
Mega Guru

Hello,

We are on Newyork version. 

I need to create a Business Rule on Change Request Table, so that when affected ci= "X", then this Business Rule will execute. 

Is there any way to dot walk to add this condition? I tried aff_ci, but that doesn't seems to be working. 

Although I am able to get this going by putting this logic on script part of Business Rule, but would be nice if I can add it here so that it doesn't run for all CIs.

Please help.

Thanks,

Rajan 

 

 

 

 

1 ACCEPTED SOLUTION

Tony Chatfield1
Kilo Patron

Hi, checking OOB NewYork 'Affected Ci's' is a related list and not 1 specific field on the change request record, so you could not dotwalk to it in a condition builder.

If your instance has renamed Configuration item, or added a reference field called aff_ci ?
Then you should be able to drill into\dotwalk the field from a condition builder...

But, looking at your screen shot the field aff_ci is a string or similar, and not a reference field?
Meaning you can query on the content of the field but there is noting to drill\dotwalk into.

View solution in original post

2 REPLIES 2

Tony Chatfield1
Kilo Patron

Hi, checking OOB NewYork 'Affected Ci's' is a related list and not 1 specific field on the change request record, so you could not dotwalk to it in a condition builder.

If your instance has renamed Configuration item, or added a reference field called aff_ci ?
Then you should be able to drill into\dotwalk the field from a condition builder...

But, looking at your screen shot the field aff_ci is a string or similar, and not a reference field?
Meaning you can query on the content of the field but there is noting to drill\dotwalk into.

Thanks Tony for confirming.